Custom Orders
We stopped taking custom orders in August 2019. The rising costs of importing as a business and uncertainty over new tariffs and regulations due to leaving the EU have made ordering for our clients no longer viable. However, you can contact our brands directly if there is a particular model you are seeking or a custom order you'd like to place. Scroll down for links. Read more about our brands here.
Shipping & Import Fees
All three brands sell their shoes in US dollars and provide secure online ordering and checkout processes. If you have any questions about ordering, shipping costs, returns policies etc please do contact the brands directly. Their customer service teams are great.
Depending on the size of your order you may be charged import tax and a handling charge (and if it's a big order, customs duty as well). One pair of shoes does not usually incur high fees but it depends very much on the total value (including shipping) and carrier. As a general rule if you set aside 20% of the total you've paid this should more than cover you for any fees. So for an order of $150 expect to pay around $30 for fees (this is not guaranteed, just a rough guide!). Turquoise and Mr Tango Shoes usually use UPS or DHL and both these carriers will send you an email notification of any fees and you can pay online and schedule delivery pretty quickly. Very Fine use USPS for despatch and parcels are handed to local carriers for delivery - in the UK this is Parcelforce. They send fee notifications by mail so there is a delay while your parcel waits at customs but once the notification arrives you pay online and delivery happens quickly. In all cases if there is no fee due delivery is fast from the moment your parcel clears customs. If you have any concerns, please check the websites of the shipping carriers. In the UK also check the government guidance on receiving goods from abroad.
All three brands sell their shoes in US dollars and provide secure online ordering and checkout processes. If you have any questions about ordering, shipping costs, returns policies etc please do contact the brands directly. Their customer service teams are great.
Depending on the size of your order you may be charged import tax and a handling charge (and if it's a big order, customs duty as well). One pair of shoes does not usually incur high fees but it depends very much on the total value (including shipping) and carrier. As a general rule if you set aside 20% of the total you've paid this should more than cover you for any fees. So for an order of $150 expect to pay around $30 for fees (this is not guaranteed, just a rough guide!). Turquoise and Mr Tango Shoes usually use UPS or DHL and both these carriers will send you an email notification of any fees and you can pay online and schedule delivery pretty quickly. Very Fine use USPS for despatch and parcels are handed to local carriers for delivery - in the UK this is Parcelforce. They send fee notifications by mail so there is a delay while your parcel waits at customs but once the notification arrives you pay online and delivery happens quickly. In all cases if there is no fee due delivery is fast from the moment your parcel clears customs. If you have any concerns, please check the websites of the shipping carriers. In the UK also check the government guidance on receiving goods from abroad.
Turquoise & Turquoise Leon
You can order Turquoise's amazing designs directly from the Istanbul workshop on their website, www.turquoise.me. They make women's and men's shoes in European sizes and their website lists all their current stock. Delivery takes 1 to 2 weeks. Turquoise do not do custom made-to-order so if the model you want is not listed it is not currently available. However they add new models frequently so do keep checking back, and follow them on Facebook and Instagram for stock announcements.
Mr Tango Shoes
Visit www.mrtangoshoes.com to place a custom order, view models and colour swatches. If you've had their shoes before and know your size (they use US sizes) you can place the order very easily on their site. If you're not sure of sizing, check our size charts, use their online chat or send them an email; their team at the workshop in Colombia are friendly and helpful. Orders take 5 to 6 weeks to arrive (3 if you pay extra for a rush order). They are beautifully made shoes and worth the wait! Mr Tango Shoes are currently offering a great incentive to help sustain their income through the pandemic crisis - you can purchase a gift voucher for $100 and redeem it in future for $180. Read our blog article for more information.
Very Fine Dancesport Shoes
The whole Very Fine catalogue is at www.veryfineshoes.com along with loads of information on upcoming new styles, custom ordering and limited editions. They make a wide range of women's shoes, men's shoes and children's shoes as well as vegan models, bridal shoes and really cool boots. A lot of shoes are ready to order but they also do custom orders if you're after a particular colour, heel, decoration etc. You can order on www.danceshoesstore.com or search Very Fine on eBay and Amazon. Delivery is from their warehouse in California and takes around 2 weeks for in-stock shoes and 6 to 8 weeks for custom made.
